I ordered two large orders through Etsy! They won’t send out my orders till my account...

GetHuman1628831's customer service issue with Etsy.com from November 2018

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The issue in GetHuman1628831's own words
I ordered two large orders through Etsy! They won’t send out my orders till my account is verified. The problem is is I linked my old school email (which is the one that’s on my Facebook) to my Etsy account and because I don’t go to school there any more I no longer have access to that email! The school will not give me access either! I tried to change my email on my profile to my email account that I use and it won’t change it until I verify my old email account!! I need help changing my email so I can verify my account and get my orders! Thanks
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Etsy.com

Customer service issue
Reported by GetHuman1628831
Nov 26th, 2018 - 10 mons ago
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GetHuman1628831 started working on this issue
Nov 26th, 2018 5:17pm