We have an open case. Never had one before. I just want to make sure we handle this cor...

GetHuman-keverwin's customer service issue with Etsy.com from November 2018

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We have an open case. Never had one before. I just want to make sure we handle this correctly without loosing a lot of money in the process. I need to talk to someone in person about this issue. I have ask the buyer to check with the postal service and now we have an open account. We don't feel a refund would be in our best interest. The tracking number shows it's in Germany where this person lives. **Please help
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Etsy.com

Customer service issue
Reported by GetHuman-keverwin
Nov 24th, 2018 - 10 mons ago
I have an issue with Etsy.com too
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GetHuman-keverwin started working on this issue
Nov 24th, 2018 3:13pm