Hi, I was recently ordered jewelry from this website and it was over * months they ship...

GetHuman-oanhfran's customer service issue with Etsy.com from November 2018

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The issue in GetHuman-oanhfran's own words
Hi, I was recently ordered jewelry from this website and it was over * months they shipped my order was to the post office in the City and it will taking almost * hours to picking up. I contacted to seller to get refund but they didn’t do anything yet . What should I do ? Should I contact to my bank working on it and get my refund back? Here is the Oder info *Order ************Twininas*Aug *, *****$**.**
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Etsy.com

Customer service issue
Reported by GetHuman-oanhfran
Nov 15th, 2018 - 10 mons ago
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GetHuman-oanhfran started working on this issue
Nov 15th, 2018 10:28am