Hi I have never sold something on etsy and now someone purchased something and I need help

GetHuman-kathymcs's customer service issue with Etsy.com from November 2018

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The issue in GetHuman-kathymcs's own words
The problem: Hi I have never sold something on etsy and now someone purchased something and I need help
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Etsy.com

Customer service issue
Reported by GetHuman-kathymcs
Nov 12th, 2018 - 8 mons ago
I have an issue with Etsy.com too
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Seen by 3 customers so far
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Timeline
GetHuman-kathymcs started working on this issue
Nov 12th, 2018 11:23pm