I have a site on Etsy called “Citizencanes”. I had an ad on Google for a COLLECTABLE...
GetHuman1513221's customer service issue with Etsy.com from November 2018
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The issue in GetHuman1513221's own words
I have a site on Etsy called “Citizencanes”. I had an ad on Google for a COLLECTABLE” sword cane. I sold many. The only thing sharp is the point of the sword as it is made of high carbon stainless steel. I received an e-mail telling me it had to be taken off because it went against etsy’s rules with which I was unfamiliar. Of course You took it off and I understood. Rules are rules. I have since seen many sword canes on Etsy including the one I am looking at right now from Fine.*I would appreciate someone looking into this. I don’t care if they have it on, but I certainly should be able to sell mine, also. The reason this was brought to my attention is because the advertiser has a beautiful and that had to be accepted and seen by you. Please be fair About this. This item is considered a collectable and I should be able to sell it also.* Please let me know what you can do.*Thank you,*Kathy Levy*Citizencanes
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