I cannot track my purchase because Etsy has defaulted to a Google email address. The ve...

GetHuman1485268's customer service issue with Etsy.com from November 2018

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The issue in GetHuman1485268's own words
I cannot track my purchase because Etsy has defaulted to a Google email address. The vendor is using the proper email address, which is the ONLY email address I have ever used with ETSY. The account settings page is not letting me change the email address. VERY FRUSTRATING. The page is saying that account already exists which of course it does -- it's my account! How come they have defaulted to an old unused Gmail address and now I am locked out?
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Etsy.com

Customer service issue
Reported by GetHuman1485268
Nov 3rd, 2018 - a mon ago
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GetHuman1485268 started working on this issue
Nov 3rd 9:23pm