I placed two orders, the payment went through for one of them, but it says "Payment pro...

GetHuman1474374's customer service issue with Etsy.com from November 2018

1 view
5602 similar
0 following
Help with my Etsy.com issue
First: share to improve GetHuman1474374's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1474374's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1474374 will want to follow the link below to head to their help center. We will check on GetHuman1474374 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1474374 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1474374's own words
I placed two orders, the payment went through for one of them, but it says "Payment processing" for the other one. I used the same card. *I contacted my bank and they said that i should contact Etsy, because there was nothing they could do and that it wasn't because of the bank. *I sent Etsy an email but got no response so far. *I am worried because I have heard that his can take up to * days, and I don't have that time since I even upgraded the shipping to priority in the first place.
GetHuman1474374 did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman1474374 fixed the problem
We are waiting for GetHuman1474374 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Etsy.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1474374 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1474374
Nov 2nd, 2018 - a mon ago
I have an issue with Etsy.com too
Not resolved
Seen by 1 customer so far
Similar issue to 5602 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1474374 started working on this issue
Nov 2nd 11:56pm