I placed an order through you guys on the ** I believe it was in September the item sti...

GetHuman-yusafkha's customer service issue with Etsy.com from October 2018

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The issue in GetHuman-yusafkha's own words
I placed an order through you guys on the ** I believe it was in September the item still has not reached the destination which has almost been a month since placing the item I contacted the seller and they told me I should take a no later than ** days while it's about to reach the ** day limit and it still hasn't reached my location or near nowhere near the location what is the next step if it doesn't reach me can I cancel and refund all my money
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Customer service issue
Reported by GetHuman-yusafkha
Oct 19th, 2018 - 3 mons ago
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Oct 19th, 2018 11:11pm