I ordered these robes for my wedding and the seller messed the whole order up, I contac...

GetHuman1376831's customer service issue with Etsy.com from October 2018

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The issue in GetHuman1376831's own words
I ordered these robes for my wedding and the seller messed the whole order up, I contacted the seller and they informed me that they are out of stock of those piticular robes now and they would get them in about * days and then ship new ones to me, I explained to them my wedding is in * days and I just want a refund because they really messed this up for my day and they are refusing to do so. I paid *** dollars for something I can’t even use!
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Etsy.com

Customer service issue
Reported by GetHuman1376831
Oct 19th, 2018 - a mon ago
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GetHuman1376831 started working on this issue
Oct 19th 5:37pm