I was browsing on etsy for a holloween mask and I put my card information as soon I put...
GetHuman-prophecy's customer service issue with Etsy.com from October 2018
Help with my Etsy.com issue
First: share to improve GetHuman-prophecy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-prophecy's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-prophecy will want to follow the link below to head to their help center. We will check on GetHuman-prophecy later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-prophecy may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-prophecy's own words
I was browsing on etsy for a holloween mask and I put my card information as soon I put some information It autofilled and purchased an item without me pushing anything I did not want the item purchased I was interested in another item so I asked to cancel the item rite when it happened because the item is not shipped and I been working on a refund ever since I did not purchase the item some how it went through
GetHuman-prophecy did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-prophecy fixed the problem
We are waiting for GetHuman-prophecy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.