I am suppose to be getting a glam bag every month and yall took the money, but I haven...

GetHuman-renecost's customer service issue with Etsy.com from October 2018

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The issue in GetHuman-renecost's own words
I am suppose to be getting a glam bag every month and yall took the money, but I haven't recieved anything so what's up?
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Etsy.com

Customer service issue
Reported by GetHuman-renecost
Oct 12th, 2018 - 7d ago
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GetHuman-renecost started working on this issue
Oct 12th 7:07pm