We received a package delivered to our home today that was not purchased by us. The ord...
GetHuman-paulhor's customer service issue with Etsy.com from October 2018
Help with my Etsy.com issue
First: share to improve GetHuman-paulhor's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-paulhor's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-paulhor will want to follow the link below to head to their help center. We will check on GetHuman-paulhor later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-paulhor may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-paulhor's own words
We received a package delivered to our home today that was not purchased by us. The order number is **********. The address was our home but the person to whom it was intended does not live here and we do not know them. How do we resolve this so that the correct person gets the package?
GetHuman-paulhor did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-paulhor fixed the problem
We are waiting for GetHuman-paulhor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.