Re order number ********** . I ordered this item weeks ago as a gift for my husband on...

GetHuman1202158's customer service issue with Etsy.com from September 2018

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The issue in GetHuman1202158's own words
Re order number ********** . I ordered this item weeks ago as a gift for my husband on our wedding anniversary . The add on costs were an eye watering £** ..... the item has NOT arrived and today I get a letter from customs stating I have to pay another £** to get the item ..... can you help me please ...... if this item is going to cost all that I would rather not have it at all ! ..... regards Helen
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Etsy.com

Customer service issue
Reported by GetHuman1202158
Sep 25th, 2018 - 2 mons ago
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GetHuman1202158 started working on this issue
Sep 25th 5:29pm