I placed an order on September **st from an Etsy shop by the name of Boonelovet... I pa...

GetHuman1192807's customer service issue with Etsy.com from September 2018

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The issue in GetHuman1192807's own words
I placed an order on September **st from an Etsy shop by the name of Boonelovet... I paid $**.** for * glitters. The seller is located in my area so I figured it wouldn’t take long to process let alone ship out to me. However, when I checked the next day to see the status of the order I placed, the shop in which I purchased these glitters from, was “ closed”. I wasn’t sure what that meant, but I assumed it would “ open” back up on a business day...like today September **, Monday. But when I went to go check once more, it still says that the shop is closed & my order that I PAID for has not shipped. I attempted to contact the seller on multiple platforms and I got no response. I want to know if I will ever get my order, and if I can’t, what I can do in order to be refunded.
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Customer service issue
Reported by GetHuman1192807
Sep 24th, 2018 - 4 mons ago
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GetHuman1192807 started working on this issue
Sep 24th, 2018 7:13pm