I have a shop with you nice people. I build custom made puppets. I have a large order...

GetHuman-wolfmanj's customer service issue with Etsy.com from September 2018

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The issue in GetHuman-wolfmanj's own words
I have a shop with you nice people. I build custom made puppets. I have a large order. The customer has put down a half deposit for * puppets and it's been three days and the money hasn't shown in my bank account. I paid a **. Debt to etsy yesterday( thinking that was the snafu) checked the balance this morning and still no change. I'm wondering if it may be a mechanical issue with the website as the customer said they truly paid. If there is something on your end you can do to fix this that'd be great. Thank you for your help.
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Customer service issue
Reported by GetHuman-wolfmanj
Sep 21st, 2018 - 6 mons ago
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GetHuman-wolfmanj started working on this issue
Sep 21st, 2018 5:29pm