I ordered a wooden Buddha from LovingThySelf. In the title, it said "Wooden Sitting Bu...

GetHuman1163833's customer service issue with Etsy.com from September 2018

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The issue in GetHuman1163833's own words
I ordered a wooden Buddha from LovingThySelf. In the title, it said "Wooden Sitting Buddha." In the overview, it said, "material: wood." *I ordered the Buddha about a month ago. My boyfriend was very particular about wanting a Wooden one for his birthday. He finally opened it on Sunday, and it was ceramic, made it to look like wood...*Words cannot describe how disappointed we both were...*I went back to the LovingThySelf site where I had found the Buddha, and saw that she had indeed put Wooden, twice! It is not until you get to the very end of the description that it says it is something other than wood. I feel very deceived, and I would like my money back. I cannot send the Buddha back without losing more money because I am in Hawaii, and it will cost a lot to ship it back. I have already paid $** for the Buddha because I thought it was a wooden, and $** in shipping. I would never have paid that had I known it was ceramic. However, if LovingThySelf pays the shipping costs, I will be happy to send it back because sitting there, this Buddha is a constant reminder to us of people taking advantage of other people on the internet, which is not why I purchased it in the first place.*I would like a refund, and shipping cost to send it back from this vendor.*Please help. *Transaction ID: **********
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Etsy.com

Customer service issue
Reported by GetHuman1163833
Sep 19th, 2018 - 6 mons ago
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GetHuman1163833 started working on this issue
Sep 19th, 2018 1:24am