Hello, I had an Etsy account about a year ago. I had my shipping for *-* days and I was...

GetHuman-ginajesu's customer service issue with Etsy.com from September 2018

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The issue in GetHuman-ginajesu's own words
Get my account unbanned ... Hello, I had an Etsy account about a year ago. I had my shipping for *-* days and I was overdue by a couple of days because I had forgotten to ship. With Etsy my account was booming with orders. Sometimes though Etsy would randomly suspend my account for not making a payment which I didn’t even get a email ahead of time to do. Each time I fixed the problem though and got my account back. Then about a year ago they randomly suspended my account for good. We did very well on this account though and when we emailed Etsy they never responded even though we sent several emails. It been a year though and I’m wondering if I am able to make a new account with Etsy. We have started with Shopify and have been doing well, but Etsy reached out to a larger group of people. Although with our experience of customer service with Etsy, Shopify was definitely better, and gives us head notes with payments and doesn’t randomly suspend. Please let us know if there is any way to get unbanned, thank you.
When I emailed them and told them why I didn’t deserve to be banned because I did nothing they did not respond.
Giving our account back
I had been using Etsy for a while had all * stars and they just suspended my account for no reason.
We had emailed them non stop for about a week and they did nothin to help us.
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Customer service issue
Reported by GetHuman-ginajesu
Sep 16th, 2018 - 4 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 3742 others
0 customers following this


GetHuman-ginajesu started working on this issue
Sep 16th, 2018 3:41am

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