I am being "stocked" by mail and being called names with a * page letter I received reg...

GetHuman1141986's customer service issue with Etsy.com from September 2018

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Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1141986 will need to dig through the advice provided by Etsy.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1141986 can let us know if they help or not.
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The issue in GetHuman1141986's own words
I am being "stocked" by mail and being called names with a * page letter I received regarding a conflict I had with a purchase I returned to seller. It was Case * ************ Order* **********. I just received a letter demanding $**.** fee for her time involved in this dispute and she sent a * page threatening letter to my home. I would like to send it to you for your files. I also have a skin care salon and (I believe) she looked my name up and left me a HORRIBLE One-Star review (YELP) on my business. I couldn't track where the review came from. Her name is Joanne Irving. I am now afraid of her personal threats and name calling. (Like I am a mentally-sick liar) PLEASE will you call me at ***.***.**** from Thursday thru Saturday and my home number is ***.***.**** from Sunday through Wednesday. I really would like to send the letter to you to scan for your files on her as this woman is really scaring me. Personally AND Professionally. Mostly Professionally (with stalking one-star reviews on how awful my skin care salon is) she can do. PLEASE can you and I talk about this a minute? Please call me. I at least, think you should see*have the letter.

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Etsy.com

Customer service issue
Reported by GetHuman1141986
Sep 14th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3687 others
0 customers following this

Timeline

GetHuman1141986 started working on this issue
Sep 14th, 2018 12:31pm