I ordered something a couple of days ago. My item was supposed to be shipped yesterday...

GetHuman-feriaj's customer service issue with Etsy.com from August 2018

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The issue in GetHuman-feriaj's own words
I ordered something a couple of days ago. My item was supposed to be shipped yesterday and it still hasn’t been shipped. I have messaged the shop * times in the past four days. Once on the day I bought it, once two days later, and once today. I still have not received a message back or confirmation that my item has shipped. This is thievery. **I want my money back and action taken against the shop or I will be contacting my bank to have the stolen payment reported as fraud!
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Customer service issue
Reported by GetHuman-feriaj
Aug 23rd, 2018 - 4 mons ago
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Seen by 3 customers so far
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GetHuman-feriaj started working on this issue
Aug 23rd 9:10pm
GetHuman-feriaj indicated the issue is not fixed yet.
Aug 23rd 10:34pm