I made a large purchase off a Etsy seller. I purchased ** diaper cakes. It was a strugg...

GetHuman-lisarahm's customer service issue with Etsy.com from August 2018

11 views
 | 
2826 similar
 | 
0 following
Help with my Etsy.com issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Etsy.com help.
The issue in GetHuman-lisarahm's own words
I made a large purchase off a Etsy seller. I purchased ** diaper cakes. It was a struggle to coomubicate with her. I received the diaper cakes in pieces. Defiantly not the size of the pictures but I should have read the description. The base of the diaper cakes were not included, the shredd paper decorations was not included, and they were not put together. I paid her $*** including shipping. She said she is reporting me. She offered me $** refund & I told her I did want the refund but I appreciated the offer. She blamed me for sending too many emails for a custom order. I just em email her saying she is going to report me. There is merit for to do so. I paid for the services and I should be able although I have not to have my review posted. I have a long history purchasing from Etsy with zero complaints.
GetHuman-lisarahm did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-lisarahm fixed the problem
We are waiting for GetHuman-lisarahm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Etsy.com customer problems.
What Do I Do If I'm Missing My Etsy Order?How Do I Track an Order from Etsy?
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lisarahm fixes it.
This email address isn't valid

Etsy.com

Customer service issue
Reported by GetHuman-lisarahm
Aug 15th, 2018 - a yr ago
I have an issue with Etsy.com too
Fixed
Seen by 11 customers so far
Similar issue to 2826 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-lisarahm started working on this issue
Aug 15th, 2018 10:55pm
GetHuman-lisarahm indicated the issue is not fixed yet.
Aug 16th, 2018 12:00am
GetHuman-lisarahm indicated the issue is not fixed yet.
Aug 16th, 2018 12:06am
GetHuman-lisarahm indicated the issue is not fixed yet.
Aug 16th, 2018 12:07am
GetHuman-lisarahm indicated the issue is not fixed yet.
Aug 16th, 2018 12:08am
GetHuman-lisarahm indicated the issue is not fixed yet.
Aug 16th, 2018 12:20am
GetHuman-lisarahm indicated the issue is not fixed yet.
Aug 16th, 2018 5:34am