Still waiting for assistance

GetHuman-karenjne's customer service issue with Etsy.com from August 2018

13 views
 | 
2759 similar
 | 
0 following
Help with my Etsy.com issue
GetHuman-karenjne's next move: go to the Etsy.com help center.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karenjne will want to follow the link below to head to their help center. We will check on GetHuman-karenjne later to make sure it's all set or try to help escalate.
The issue in GetHuman-karenjne's own words
I was trying to expedite my refund. It has been over a week. ... I purchased services from an Etsy Shop that were not delivered as presented. The Seller and I agreed that she would refund the money and the refund requests were processed on August *. What can I do to expedite this procedure. Do I need to involve my bank?*Transaction numbers:**********************************Thank you.*Karen Neal*(***) ***-****
This was especially frustrating because I received no information about when to expect the refund or what the process is. Should I involve my bank?
Please put my refund amount back on my credit card.
Should I involve my bank?
I have an issue with Etsy.com too
How GetHuman-karenjne fixed the problem
We are waiting for GetHuman-karenjne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-karenjne fixes it.
This email address isn't valid

Etsy.com

Kerrie Legend web design, social media management, and PA services
Customer service issue
Reported by GetHuman-karenjne
Aug 14th, 2018 - a yr ago
I have an issue with Etsy.com too
Fixed
Seen by 13 customers so far
Similar issue to 2759 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-karenjne started working on this issue
Aug 14th, 2018 6:56pm
GetHuman-karenjne indicated the issue is not fixed yet.
Aug 14th, 2018 8:16pm
GetHuman-karenjne indicated the issue is not fixed yet.
Aug 14th, 2018 8:17pm
GetHuman-karenjne indicated the issue is not fixed yet.
Aug 15th, 2018 9:26pm
GetHuman-karenjne indicated the issue is not fixed yet.
Aug 15th, 2018 9:29pm
GetHuman-karenjne indicated the issue is not fixed yet.
Aug 17th, 2018 8:30pm
GetHuman-karenjne indicated the issue is not fixed yet.
Aug 17th, 2018 8:31pm