I've already sent an email before about receiving a broken Precious Moment.....in a gaz...

GetHuman966121's customer service issue with Etsy.com from August 2018

3 views
 | 
2740 similar
 | 
0 following
Help with my Etsy.com issue
First: share to improve GetHuman966121's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman966121's next move: find and follow the right step-by-step guide.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman966121 will need to dig through the advice provided by Etsy.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman966121 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Etsy.com has better answers for you: Etsy.com Help Center
Before contacting them, items GetHuman966121 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman966121's own words
I've already sent an email before about receiving a broken Precious Moment.....in a gazillion pieces!!!!.I've never got a call or email back on this issue.This customer service *****!!!! I am NOT going to let this go!!!! This seller did NOT care how they sent it.They didn't wrap it in bubble wrap as it wasn't in the original box.... they just wrapped it in paper....they didn't care at all if it got broke!!!! I will NEVEr EVER order from this seller again!!! I will Never order from Etsy again if this isn't made right sooner than later!!! At least with Ebay or Amazon I can call customer service and voice my complaint and file a grievance against the seller.They take care of their customers Pronto....unlike your stupid company.....Etsy should NOT be in business with this SUCKY customer service.I won't stop until this is made right with me......if I have to report your fraudulent company to the better business bureau!!!! *Gloria Bray ...***-***-**********@***.com
GetHuman966121 did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman966121 fixed the problem
We are waiting for GetHuman966121 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman966121 fixes it.
This email address isn't valid

Etsy.com

Customer service issue
Reported by GetHuman966121
Aug 14th, 2018 - a yr ago
I have an issue with Etsy.com too
Not resolved
Seen by 3 customers so far
Similar issue to 2740 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman966121 started working on this issue
Aug 14th, 2018 2:04pm