I bought a beautiful vintage dress. Almost ***.**. It was only describe ‘ found’ the dr...

GetHuman989317's customer service issue with Etsy.com from August 2018

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The issue in GetHuman989317's own words
I bought a beautiful vintage dress. Almost ***.**. It was only describe ‘ found’ the dress has been ripped open at the side seams from the hip to through the sleeves for a larger woman. It has a shinny rayon insert to create the larger size. It looks horrible. It would not sell in any vintage shop. *I had a problem with a horribly made dress from this shop last year. I thought that thier vintage would be of good quality. She was Nast y then, offering no exchange because the dress was on sale. Fine. I ate it. I didn’t think a shop could be so blatantly unreputable and sell pieces that essentially are worthless in retail because of outrageously poor condition which is never described nor remotely mentioned. *The seller offers no regard and believe I am harassing her. I on the other hand am in tears. I can’t believe this nor her. I would like a refund. She has exchange but did not offer it and I’m afraid to buy anything else fearing irs quality disparaging. Please help me *Thank you, *Angelique Tavares.
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Etsy.com

Customer service issue
Reported by GetHuman989317
Aug 14th, 2018 - a yr ago
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GetHuman989317 started working on this issue
Aug 14th, 2018 6:39am
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Aug 14th, 2018 6:39am