I bought basic baby cardigan from Emeral Pixy and the pattern is not correct. I’ve ema...

GetHuman-imarkows's customer service issue with Etsy.com from August 2018

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I bought basic baby cardigan from Emeral Pixy and the pattern is not correct. I’ve emailed the seller Monika twice and the only reply I got was that it was ‘as per instructions’ and that I should send a photo, which I can’t do because I tried The instructions and have taken the knitting apart three times. **The pattern was expensive, but does. To work. I want either a refund or for Monika to explain. The correct instructions.**Please help me.**I have used Etsy erynsuccessfully before.**Irena
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Customer service issue
Reported by GetHuman-imarkows
Aug 9th, 2018 - 7 mons ago
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GetHuman-imarkows started working on this issue
Aug 9th, 2018 9:32am
GetHuman-imarkows indicated the issue is not fixed yet.
Aug 10th, 2018 7:04pm