I ordered a case from NthGraphic months ago. I emailed them to send me a return label...

GetHuman-ilewis's customer service issue with Etsy.com from July 2018

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I ordered a case from NthGraphic months ago. I emailed them to send me a return label, they did not and gave me the run around for weeks. I returned the case a month ago and they refuse to refund my money. Yesterday, I received an email stating that because I gave their product a * star review, they told me they should not refund my money. This morning I get an email saying they didn't receive the case and still talking about the * star I gave them in a review. They should not be allowed to sale on Etsy if they will not refund people's money when people are not pleased with their product or give them a bad review. Please call me at ***-***-****. I need my money posted back to my account asap. Thank you.
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Etsy.com

Customer service issue
Reported by GetHuman-ilewis
Jul 27th, 2018 - 10 mons ago
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GetHuman-ilewis started working on this issue
Jul 27th, 2018 12:18pm