Good morning I have been trying to contact the shop on my items of which I paid regular...

GetHuman-foodtha's customer service issue with Etsy.com from July 2018

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The issue in GetHuman-foodtha's own words
Get my items I paid for in a timely matter of which I paid for so it should not be an issue for me to receive items that I paid tripple shipping for and then for the shop to not respond to my messages which was * days ago is very unprofessional. ... Good morning I have been trying to contact the shop on my items of which I paid regular shipping,rush shipping and express shipping for my items to get to me by tomorrow and tje shop has not responded to me and my order has not shipped yet.
Thye are causing me a big problem.
I would like my items by Thursday of which that's why I pay the extra shipping for and if not I would like a total refund including my shipping cost.
I spend a lot momey on esty hard earned money so if I'm paying for an item and extra shipping on top of that and the items are late or do nor come at all the customers should be accommodated for their loss and their issues.
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Customer service issue
Reported by GetHuman-foodtha
Jul 25th, 2018 - 10 mons ago
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GetHuman-foodtha started working on this issue
Jul 25th, 2018 12:57pm
GetHuman-foodtha indicated the issue is not fixed yet.
Jul 25th, 2018 1:58pm
GetHuman-foodtha indicated the issue is not fixed yet.
Jul 25th, 2018 2:07pm