I ordered from Etsy (seller was (mylittlepixels). Order number was ********** and order...

GetHuman-reneewi's customer service issue with Etsy.com from July 2018

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The issue in GetHuman-reneewi's own words
I ordered from Etsy (seller was (mylittlepixels). Order number was ********** and ordered on Jun **. She just sent email today saying it was canceled. I have tried to email this seller numerous times and she never answers. The credit card she has supposedly refunded was canceled on July * due to credit card fraud. So she can't refund that card. I emailed her to give her a different card number and never heard back from her.
They don't realize the card she is trying to refund has been canceled due to fraud
somebody from Etsy or the actual seller needs to contact me, renee.W*****@***.com
I have an issue with Etsy.com too
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Etsy.com

Customer service issue
Reported by GetHuman-reneewi
Jul 18th, 2018 - a yr ago
I have an issue with Etsy.com too
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Seen by 8 customers so far
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Timeline
GetHuman-reneewi started working on this issue
Jul 18th, 2018 4:08pm
GetHuman-reneewi indicated the issue is not fixed yet.
Jul 18th, 2018 5:17pm
GetHuman-reneewi indicated the issue is not fixed yet.
Jul 18th, 2018 5:17pm
GetHuman-reneewi indicated the issue is not fixed yet.
Jul 18th, 2018 5:18pm
GetHuman-reneewi indicated the issue is not fixed yet.
Jul 19th, 2018 5:43pm
GetHuman-reneewi indicated the issue is not fixed yet.
Jul 19th, 2018 5:43pm
GetHuman-reneewi indicated the issue is not fixed yet.
Jul 19th, 2018 5:44pm
GetHuman-reneewi indicated the issue is not fixed yet.
Jul 19th, 2018 5:45pm