I purchased * dog collars from a seller in Switzerland - I never received the collars a...

GetHuman832994's customer service issue with Etsy.com from June 2018

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The issue in GetHuman832994's own words
I purchased * dog collars from a seller in Switzerland - I never received the collars and am trying to track the collars - The seller says he has no tracking information because there is no tracking in Europe- I have not recieved the collars and my CC was charged $***.** * I have a transaction number Order *********** - Please advise - Seller said they sent in priority and ship lead-time is *-* days - Still on July *st no collar... Please advise - *Thank you
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Etsy.com

Customer service issue
Reported by GetHuman832994
Jun 29th, 2018 - a yr ago
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GetHuman832994 started working on this issue
Jun 29th, 2018 3:33pm