After * month run around by seller Rust and Wire got results in one day by contacting PayPal

GetHuman-rnnotte's customer service issue with Etsy.com from June 2018

Help with my Etsy.com issue
The issue in GetHuman-rnnotte's own words
I was trying to order a custom sign with one of my late father's sayings on it to keep as a reminder of him ... Item not shipped
Waited * months afterm being told by the seller it had been shipped. Heard every excuse from health issues to hail storms seller even went as far as sending a FedEx tracking number but when I contacted FedEx was told that the shipping label was created but package was Never delivered to FedEx for shipping even after seller said it had

GetHuman-rnnotte did not yet indicate what Etsy.com should do to make this right.

I expected that my custom sign would be a great reminder of my late father and the sellers would do it in a timely manner
Went to PayPal today after almost * months of run around from Seller Rust and Wire
How GetHuman-rnnotte fixed the problem
I had to contact PayPal thank god I paid through them. Waited * months for the seller Rust and Wire
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Etsy.com

The company Rust and Wire through Etsy
Customer service issue
Reported by GetHuman-rnnotte
Jun 26th, 2018 - 3 years ago
Fixed
GetHuman-rnnotte shared how to fix
Seen by 12 customers so far
Similar issue to 1205 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-rnnotte started working on this issue
Jun 26th, 2018 2:05pm
GetHuman-rnnotte indicated the issue is not fixed yet.
Jun 27th, 2018 3:58pm
GetHuman-rnnotte indicated the issue is not fixed yet.
Jun 27th, 2018 3:59pm
GetHuman-rnnotte indicated the issue is not fixed yet.
Jun 28th, 2018 4:07am
GetHuman-rnnotte indicated the issue is not fixed yet.
Jun 28th, 2018 4:08am
GetHuman-rnnotte indicated the issue is not fixed yet.
Jun 28th, 2018 5:01am
GetHuman-rnnotte indicated the issue is not fixed yet.
Jun 28th, 2018 7:26pm
GetHuman-rnnotte confirmed the issue is fixed. Hooray!
Jun 29th, 2018 6:24am
GetHuman-rnnotte confirmed the issue is fixed. Hooray!
Jun 29th, 2018 6:42am
GetHuman-rnnotte confirmed the issue is fixed. Hooray!
Jun 29th, 2018 6:44am

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