There was a misunderstanding on my part. When I made my order, I thought I was ordering...

GetHuman-nmiela's customer service issue with Etsy.com from June 2018

Help with my Etsy.com issue
There was a misunderstanding on my part. When I made my order, I thought I was ordering a wallet phone cover and realized I didn't. Asked for a refund though it was my fault and they responded no problem. They mentioned in about three weeks they would have them. So I asked if I could just wait and if they could hold my payment and I will order the wallet version. No response. Then I got three emails saying they ****pped my order with a tracking number. Is there anyway this can be turned around??
I trust that Etsy.com will make this right and come up with a resolution that is fair.
Help with my Etsy.com issue
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Etsy.com

Customer service issue
Reported by GetHuman-nmiela
Jun 25th, 2018 - 2 mons ago
I have an issue with Etsy.com too
Fixed
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Timeline
GetHuman-nmiela started working on this issue
Jun 25th 11:17pm
GetHuman-nmiela confirmed the issue is fixed. Hooray!
Jun 26th 2:59am