I set up an Etsy shop (MemoryLaneByUs), but I want to be able to take custom order usin...

GetHuman820219's customer service issue with Etsy.com from June 2018

Help with my Etsy.com issue
I set up an Etsy shop (MemoryLaneByUs), but I want to be able to take custom order using ppls grandmother’s jewelry, etc. Having a hard time trying to set up a customizable order form? Is this possible? If so, can you help?
I trust that Etsy.com will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman820219
Jun 25th, 2018 - 2 mons ago
I have an issue with Etsy.com too
Seen by 5 customers so far
Similar issue to 1185 others
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GetHuman820219 started working on this issue
Jun 25th 10:11pm
GetHuman820219 indicated the issue is not fixed yet.
Jun 27th 12:13am