I keep trying to get thru to get tell you what happened and I get cut off. I purchased...
GetHuman-vickijs's customer service issue with Etsy.com from June 2018
Help with my Etsy.com issue
First: share to improve GetHuman-vickijs's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Etsy.com help.
Before contacting them, items GetHuman-vickijs may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-vickijs's own words
I keep trying to get thru to get tell you what happened and I get cut off. I purchased * pairs of tbe of the same earrings * for $*** and * for $*** because after I ordered the *st pair I got my account cancelled and I was afraid I wouldn't get my earrings so I ordered a second pair under my girlfriend's email. May **th both pairs were charged to my account. I asked for the second pair to be cancelled and you charged me for * pairs and I only received *pair and I can't get credit back to my bank account for the second pair that I never received!! I am very upset over this incident. My phone * is ***-***-**** and my email address is V*****@***.com please help me to resolve this as I can't seem to get it resolved
GetHuman-vickijs did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-vickijs fixed the problem
We are waiting for GetHuman-vickijs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.