I am an Etsy Seller. My store has a statement that cannot be deleted because it does no...

GetHuman-eypencil's customer service issue with Etsy.com from June 2018

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I am an Etsy Seller. My store has a statement that cannot be deleted because it does not appear anywhere in the Settings section. This is what it says:***Frequently asked questions**Custom and personalized orders**EYPencils was created to sell pre-printed pencils and it's a formula that works best for us on Etsy. Custom personalized pencil orders are not being accepted at this time.**How do I delete this passage? The store is EYPencils.com
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Etsy.com

Customer service issue
Reported by GetHuman-eypencil
Jun 8th, 2018 - 10 mons ago
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GetHuman-eypencil started working on this issue
Jun 8th, 2018 7:25pm
GetHuman-eypencil indicated the issue is not fixed yet.
Jun 8th, 2018 8:30pm
GetHuman-eypencil indicated the issue is not fixed yet.
Jun 9th, 2018 3:40pm
GetHuman-eypencil indicated the issue is not fixed yet.
Jun 10th, 2018 1:09pm
GetHuman-eypencil confirmed the issue is fixed. Hooray!
Jun 11th, 2018 9:16pm