I want to order rose molds from China. *Your policy says you can combine ****pments to...

GetHuman-marjoleu's customer service issue with Etsy.com from June 2018

Help with my Etsy.com issue
I want to order rose molds from China. *Your policy says you can combine ****pments to reduce s&h costs *The molds look identical except for the size *https:**www.etsy.com*listing***********rose-flower-cake-mold-soap-mold-*d *https:**www.etsy.com*listing************-cavity-rose-flower-cake-mold-mould*I need **x first rose molds and **x second rose molds *Can the ****pment be combined and how to proceed?
I trust that Etsy.com will make this right and come up with a resolution that is fair.
Help with my Etsy.com issue
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I contacted supplier directly
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Customer service issue
Reported by GetHuman-marjoleu
Jun 7th, 2018 - 16d ago
I have an issue with Etsy.com too
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GetHuman-marjoleu started working on this issue
Jun 7th 2:46pm
GetHuman-marjoleu indicated the issue is not fixed yet.
Jun 7th 4:00pm
GetHuman-marjoleu confirmed the issue is fixed. Hooray!
Jun 8th 5:03pm