I’m trying to personalize a gift with my name and it just takes me straight to checkout...

GetHuman-janebris's customer service issue with Etsy.com from June 2018

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The issue and preferred resolution, in GetHuman-janebris's own words:
I’m trying to personalize a gift with my name and it just takes me straight to checkout without the personalization. *How do I personalize before checking out?
I trust that Etsy.com will make this right and come up with a resolution that is fair.
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Etsy.com

Customer service issue
Reported by GetHuman-janebris
Jun 7th, 2018 - 14d ago
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GetHuman-janebris started working on this issue
Jun 7th 1:54pm