I placed an order on April **th with Madintown. Order * **********. I ordered a black...

GetHuman751140's customer service issue with Etsy.com from June 2018

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I placed an order on April **th with Madintown. Order * **********. I ordered a black shirt. I received a gray shirt. When contacted regarding the error Madintown said they would ship the black shirt to me and to keep the gray shirt for my problem. It has been several weeks now and I still havent received the black shirt I originally ordered. I tried to contact Madintown and it seems they must no longer sell on Etsy because for the past several days it brings me to an error screen when trying to contact them. I am even unable to leave a review. It brings me to the same error page. At this point if they cannot provide the black shirt I would like the $**.** I paid for it returned to me. I'm hoping you can help to make this happen.*Thank you so much,*Karen Muro**A second email address is *****@***.com but I would prefer you use the one I've listed below.
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Etsy.com

Customer service issue
Reported by GetHuman751140
Jun 5th, 2018 - a yr ago
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GetHuman751140 started working on this issue
Jun 5th, 2018 4:42am
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Jun 9th, 2018 10:03pm
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Jun 9th, 2018 10:04pm