I ordered a necklace from undertheroseUK the name is spelled wrong and it did not come...

GetHuman750776's customer service issue with Etsy.com from June 2018

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The issue and preferred resolution, in GetHuman750776's own words:
I ordered a necklace from undertheroseUK the name is spelled wrong and it did not come in silver. I need the order fixed. My phone number is ***-***-****
I trust that Etsy.com will make this right and come up with a resolution that is fair.
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Etsy.com

Customer service issue
Reported by GetHuman750776
Jun 5th, 2018 - 2 mons ago
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Timeline
GetHuman750776 started working on this issue
Jun 5th 12:41am