My order was not process waiting for my money back

GetHuman750573's customer service issue with Etsy.com from June 2018

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The issue and preferred resolution, in GetHuman750573's own words:
The problem I ran into: My order was not process waiting for my money back
I trust that Etsy.com will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman750573
Jun 4th, 2018 - 13d ago
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Timeline
GetHuman750573 started working on this issue
Jun 4th 11:54pm