Etsy emailed me saying they canceled an order because i didn’t have my parents permissi...

GetHuman-slimeyvi's customer service issue with Etsy.com from June 2018

Help with my Etsy.com issue
Etsy emailed me saying they canceled an order because i didn’t have my parents permission to sell on etsy. I am confused as to how i will show proof of my parents permission, since they never emailed me back to explain what to do. And i am confused as to why they are just now saying something about me not having my parents permission. Help would be greatly appreciated as i have an order waiting to be complete. :) thanks
I trust that Etsy.com will make this right and come up with a resolution that is fair.
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Etsy.com

Customer service issue
Reported by GetHuman-slimeyvi
Jun 4th, 2018 - 15d ago
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Seen by 11 customers so far
Similar issue to 115 others
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GetHuman-slimeyvi started working on this issue
Jun 4th 11:12pm
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 5th 12:13am
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 5th 12:13am
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 6th 12:20am
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 6th 12:40am
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 6th 4:02am
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 6th 4:03am
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 6th 4:43am
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 6th 5:22pm
GetHuman-slimeyvi indicated the issue is not fixed yet.
Jun 8th 12:19am