I ordered some personalized pencils on order * ********** .. Me**** Shoshana.. and the...

GetHuman749972's customer service issue with Etsy.com from June 2018

Help with my Etsy.com issue
I ordered some personalized pencils on order * ********** .. Me**** Shoshana.. and the recipient says the erasers on the pencils were dried out. I would like them to be replaced and sent to me ASAP. Thank you.
I trust that Etsy.com will make this right and come up with a resolution that is fair.
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Etsy.com

Customer service issue
Reported by GetHuman749972
Jun 4th, 2018 - 17d ago
I have an issue with Etsy.com too
Fixed
Seen by 6 customers so far
Similar issue to 319 others
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Timeline
GetHuman749972 started working on this issue
Jun 4th 9:13pm
GetHuman749972 indicated the issue is not fixed yet.
Jun 5th 3:46am
GetHuman749972 indicated the issue is not fixed yet.
Jun 5th 11:11am
GetHuman749972 indicated the issue is not fixed yet.
Jun 5th 11:31pm
GetHuman749972 indicated the issue is not fixed yet.
Jun 8th 2:03pm