****o, I recently ordered a jacket from one of the sellers on Etsy. I asked the owner w...

GetHuman740623's customer service issue with Etsy.com from June 2018

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The issue and preferred resolution, in GetHuman740623's own words:
****o, I recently ordered a jacket from one of the sellers on Etsy. I asked the owner what size the jacket was in men’s for the sizing was “un***ist” she told me she did not know. I proceeded to order the jacket in hope that it would fit. Unfortunately it didn’t fit once I received it. I asked the seller for a refund but she said she could not give me one because it was her “policy”. I am a very unhappy customer with an item that the seller did not describe to me accurately. This was not a small in mens. Even though it said un***ist it was clearly a woman’s small, not a men’s small, there is a big difference. I would like a refund for this poor customer service treatment. Thank you.
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Customer service issue
Reported by GetHuman740623
Jun 1st, 2018 - 3 mons ago
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GetHuman740623 started working on this issue
Jun 1st 10:43pm