I am having a challenging customer and she is unhappy with her purchase and we are acti...

GetHuman-nomadsw's customer service issue with Etsy.com from April 2018

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The issue in GetHuman-nomadsw's own words
I am having a challenging customer and she is unhappy with her purchase and we are actively trying to help her. I commuted home from my day job which took an hour and a half, I informed her I would contact her when I got home. She has in that time, harassed me, posted harassing statements on Facebook which are untruthful, informed me that she is emailing the CEO of Etsy because I ignored her, and demanded I show her more of my merchandise. Please help me. I want nothing more to help her, but I am feeling very attacked.**Sincerely,*Alexis
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Etsy.com

Customer service issue
Reported by GetHuman-nomadsw
Apr 30th, 2018 - a yr ago
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Seen by 7 customers so far
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Timeline
GetHuman-nomadsw started working on this issue
Apr 30th, 2018 11:12pm
GetHuman-nomadsw indicated the issue is not fixed yet.
May 1st, 2018 2:39am
GetHuman-nomadsw indicated the issue is not fixed yet.
May 2nd, 2018 12:21am