Hi. I booked seats end of Dec **** on a flight to Bangkok. When booking seats online it...

GetHuman-dom_craw's customer service issue with Etihad Airways from March 2019

7 views | 1040 similar | 0 following
Help with my Etihad Airways issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Etihad Airways help.
Before contacting them, items GetHuman-dom_craw may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-dom_craw's own words
Hi. I booked seats end of Dec **** on a flight to Bangkok. When booking seats online it charged me * times instead of once to the value of £*** instead of £**.**.* I raised this issue with Etihad in Abu Dhabi to which they checked and seen the error and said i would be refunded within a few days.* I've been travelling since then with little wifi but i've now noticed that this issue still hasn't been resolved. I've been in contact with my bank and they have said that no money has been paid in from Etihad Airways.*As i'm sure you would agree this has been very frustrating for me.*I'll look forward to finally getting this resolved.*I hope to receive a full refund and any other compensation you can kindly add.*We are due to fly on the *nd April for our return flight from Bangkok with Etihad. *I'll look forward to hearing from you.**Kind regards**Dominic Crawford*****************

GetHuman-dom_craw did not yet indicate what Etihad Airways should do to make this right.

How GetHuman-dom_craw fixed the problem

We are waiting for GetHuman-dom_craw to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Etihad Airways's attention and get better help faster. Tap below to get started.
Having Etihad Airways issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dom_craw fixes it.
This email address isn't valid

Etihad Airways

Customer service issue
Reported by GetHuman-dom_craw
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1040 others
0 customers following this

Timeline

GetHuman-dom_craw started working on this issue
Mar 25th, 2019 12:20pm
GetHuman-dom_craw shared this issue with others over email
Mar 25th, 2019 12:21pm