Hello,*I have booked a round-trip from May *th - August *st for my parents, from CCU to...

GetHuman-mpritha's customer service issue with Etihad Airways from March 2019

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The issue in GetHuman-mpritha's own words
Hello,*I have booked a round-trip from May *th - August *st for my parents, from CCU to JFK *Itinerary * **************.**I would like to book the seats and also avail the wheel chair facility for them. For that I would like to know few things:**. Can I book a seat now without any charges? when I came here in ****, I remember I could book my seat a month or more before without any extra charge. But now I do not see that option. I need a window and the middle seat.**. When they reach the CCU airport how are my parents going to get the wheel chair?**. At AUH when the terminal gets changed and they go to the connecting flight, to whom should they contact for wheel chair?**. Since immigration is done at AUH, will the person helping them on the wheel chair is going to take care of all these?**. When my parents land to JFK, how are they going to get the wheel chair again?**. Since there is a language barrier, is it possible to have someone speaking Bengali or Hindi as well so that my parents can communicate comfortably?**. In the flight, will there be cabin crews speaking Bengali or Hindi as option?**Kindly let me know your answers ASAP.**Thank you*Pritha Mukherjee
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Etihad Airways

Customer service issue
Reported by GetHuman-mpritha
Mar 13th, 2019 - 5 mons ago
I have an issue with Etihad Airways too
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GetHuman-mpritha started working on this issue
Mar 13th 3:10am