cannot buy - buy extra baggage - i need extra baggage

GetHuman-katawoch's baggage issue with Etihad Airways from April 2018

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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
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The issue and preferred resolution, in GetHuman-katawoch's own words:
buy extra baggage ... cannot buy
i need extra baggage
I trust that Etihad Airways will make this right and come up with a resolution that is fair.
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Etihad Airways

manage my booking website
baggage issue
Reported by GetHuman-katawoch
Apr 19th, 2018 - 3 mons ago
I have an issue with Etihad Airways too
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Seen by 1 customer so far
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Timeline
GetHuman-katawoch started working on this issue
Apr 19th 12:18am