I took a flight from adis abeba to cape Town making a scale in Johannesburg in **rd Dec...

GetHuman-martacas's customer service issue with Ethiopia Air from December 2018

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The issue in GetHuman-martacas's own words
I took a flight from adis abeba to cape Town making a scale in Johannesburg in **rd December. When we arrived to Cape town our bags were not there. It seems that we should have picked them up from Johannesburg, although we asked twice and we already did the check in. Besides, in our reference appears clearly that our bags will arrive to cape Town. This day we waited two hours until someone said us that Ethiopia airline will be in contact with us because nobody answered them ( in Johannesburg). We don't know anything about our bags and it happened two days ago. Our flight numbers were ET*** and SA***. The PNR of our bags is XQNXBR. We are calling several times and there is not answer. Thank you.

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Ethiopia Air

Customer service issue
Reported by GetHuman-martacas
Dec 25th, 2018 - 3 years ago
Fixed
Seen by 33 customers so far
Similar issue to 10 others
0 customers following this
Items needed
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Timeline

GetHuman-martacas started working on this issue
Dec 25th, 2018 4:19pm
GetHuman-martacas indicated the issue is not fixed yet.
Dec 25th, 2018 4:21pm

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