I bought a *.** off a litre privilege card. I didn’t realize I had to print off voucher...

GetHuman1723299's customer service issue with Esso from December 2018

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The issue in GetHuman1723299's own words
I bought a *.** off a litre privilege card. I didn’t realize I had to print off voucher until after $** bonus card expired. Today gas was $*.** per litre so my husband & I went to McMaster Esso back to back trans ****** & initially it reflected a discount of $*.** something went wrong & after clerk processed again no discount showed up. A few minutes later I checked out trans ****** & I didn’t get my discount either. Last time I had about *** litres left on my ecard ***** ***** *** *** ***. This card expires on Dec ***** so I am never getting the value out of this card. Not to mention this was the most expensive gas on the street it is always .** more than Pioneer. What can you do to make this right? Please LMK thanks, Jules
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Esso

Customer service issue
Reported by GetHuman1723299
Dec 9th, 2018 - 6 mons ago
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GetHuman1723299 started working on this issue
Dec 9th, 2018 5:59pm