The customer service I received today at the harmony and Taunton location in Oshawa, On...

GetHuman-dawnmcgu's customer service issue with Esso from November 2018

3 similar
0 following
Help with my Esso issue
First: share to improve GetHuman-dawnmcgu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dawnmcgu's next move: call Esso.
The best way to get your problem resolved is to tap the button below to start calling Esso. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-dawnmcgu may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-dawnmcgu's own words
The customer service I received today at the harmony and Taunton location in Oshawa, Ontario was appalling. I was asked if I wanted a car wash and I did, however the last car wash I got was not satisfactory. I left having purchased the most expensive option, with bugs still all over my vehicle. When I asked the man behind the counter if there was any kind of guarantee he simply said ‘no guarantee’ and stuck out his hand for my credit card payment. I then informed him that the only reason I was inside was because the machine wasn’t working on pump number seven, and he didn’t respond to me at all. He then did not take my Esso card And I had to wait in line again to get my points. This is the most convenient location for me and I am loyal to Esso, but I have had several negative experiences at this location and it is making me want to take my business back to Petro Canada
GetHuman-dawnmcgu did not yet indicate what Esso should do to make this right.
I have an issue with Esso too
How GetHuman-dawnmcgu fixed the problem
We are waiting for GetHuman-dawnmcgu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Esso's attention and get better help faster. Tap below to get started.
Having Esso issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Esso email you?
This email address isn't valid
Follow this issue
See how GetHuman-dawnmcgu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dawnmcgu
Nov 11th, 2018 - 4 mons ago
I have an issue with Esso too
Not resolved
Seen by 2 customers so far
Similar issue to 3 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-dawnmcgu started working on this issue
Nov 11th, 2018 6:16pm