The customer service I received today at the harmony and Taunton location in Oshawa, On...

GetHuman-dawnmcgu's customer service issue with Esso from November 2018

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The issue in GetHuman-dawnmcgu's own words
The customer service I received today at the harmony and Taunton location in Oshawa, Ontario was appalling. I was asked if I wanted a car wash and I did, however the last car wash I got was not satisfactory. I left having purchased the most expensive option, with bugs still all over my vehicle. When I asked the man behind the counter if there was any kind of guarantee he simply said ‘no guarantee’ and stuck out his hand for my credit card payment. I then informed him that the only reason I was inside was because the machine wasn’t working on pump number seven, and he didn’t respond to me at all. He then did not take my Esso card And I had to wait in line again to get my points. This is the most convenient location for me and I am loyal to Esso, but I have had several negative experiences at this location and it is making me want to take my business back to Petro Canada
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Esso

Customer service issue
Reported by GetHuman-dawnmcgu
Nov 11th, 2018 - 4 mons ago
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Seen by 2 customers so far
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GetHuman-dawnmcgu started working on this issue
Nov 11th, 2018 6:16pm