I have attempted to contact Erin Condren for days to discuss an order but the number is...

GetHuman3967853's Complaint issue with Erincondren.com from November 2019

Help with my Erincondren.com issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3967853's own words
I have attempted to contact Erin Condren for days to discuss an order but the number is not in service. I also sent an email several days ago explaining the issue and asking for an explanation or resolution and have not received any response. This item is a gift, and I must know if the order is complete.

GetHuman3967853 did not yet indicate what Erincondren.com should do to make this right.

How GetHuman3967853 fixed the problem
The only way to get in touch with the company is to go to their website and schedule an appointment time. You can pick a day and a time. The phone number doesn’t exist and they don’t respond to their emails. The discount that occurred over a week ago that deducted **.** from the total was a “website glitch.” All the orders that were received that day were cancelled, but no one from the company bothered to inform any of us of this cancellation. If you placed an order on *****, it doesn’t exist, and you will have to place another one if you so choose to do so.
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Erincondren.com

Complaint issue
Reported by GetHuman3967853
Nov 20th, 2019 - a year ago
Fixed
GetHuman3967853 shared how to fix
Seen by 13 customers so far
Similar issue to 88 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3967853 started working on this issue
Nov 20th, 2019 2:46pm
GetHuman3967853 confirmed the issue is fixed. Hooray!
Nov 22nd, 2019 7:02pm