I am a mortgage broker trying to arrange a mortgage for a client who had a default regi...

GetHuman-ksmortga's Dispute a Charge issue with Equifax from August 2020

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-ksmortga's own words
I am a mortgage broker trying to arrange a mortgage for a client who had a default registered against him. It has on EQUIFAX system that it's settled but it's still showing. The relevant provider has written to Equifax asking for it to be removed totally and to clear the person's name. How long does this take? Is there an express service to get this totally removed (obviously would have to be paid for). Because it's holding up his mortgage application.*Or, would you provide some sort of correspondence stating that you have received the relevant document and it takes so long to get it removed from the Equifax system?*Thankyou

GetHuman-ksmortga did not yet indicate what Equifax should do to make this right.

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Equifax

Dispute a Charge issue
Reported by GetHuman-ksmortga
Aug 27th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1156 others
0 customers following this

Timeline

GetHuman-ksmortga started working on this issue
Aug 27th 4:43pm

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